Good morning Eddie:
I hope this message finds you well.
Our closet was put together yesterday. I just L.O.V.E. it :D
Starting right from the beginning, as we started emailing, my
experience with your company has been exemplary. Your
interaction is professional yet cordial. Once we placed our
order, I eagerly awaited "The Arrival". And, when it made its
appearance a few days ago, it did so showing thoughtful care.
The boxes were clearly labeled and neatly wrapped. When we
unboxed the system, we uncovered further evidence of pride in
workmanship and product. The pieces were well protected with
minimal packaging (🤗). There was no fumbling around wondering
where a piece was because it was all labeled! Similarly, the
directions that you included made the installation process a
dream. Thanks to measuring -- more than twice ;) -- it all fit .
. . like it was supposed to.
Eddie, the end product -- our finished closet, looks really
beautiful. I am sorry that it is our personal closet since I
would love to show it off to the entire world. Your design has
an elegance to it since there are no wasted materials included.
AND -- THE BEST PART -- when you walk by the closet it smells
like WOOD!!! Yes, actual wood!!! 🙂 A bit of the forest in our
home.
Thank you and all of your team who worked to create this
wonderful product!! We really, really are appreciative of a
business that takes pride in what they do -- that, in and of
itself, is almost (sadly) a lost art in today's world.
With great appreciation to all at Lundia,
Deborah C., Hobe
Sound, Florida
Finish: Clear Finish
Dear Fellow
consumers:
I am delighted to recommend to you Lundia Closet Systems. I
recently purchased a Lundia closet system from Recom Group, to
fit on a 13’ wall of a walk in closet. From my first contact
with design consultant Lynn Bischoff to the assembly of the
closet, everything was impeccable, seamless, well thought out,
and frankly the best design I have ever seen not just for closet
systems but for any product, it is simply brilliant and a work
of genius! I am a fairly fussy, picky, demanding and critical
consumer. I have not found a single fault with this product. In
fact I have not found a single thing about this product that
isn’t absolutely perfect and brilliant! I mean that literally.
Everything from the packaging on up is perfect. Over and over
again as I was assembling the closet, which was very easy, I had
to stop and admire the brilliance of the design, and found
myself saying how smart is that! In addition the system is very
flexible and adjustable. Without any equivocation at all I give
Lundia closet systems and Recom group, and Lynn Bischoff my very
highest and unequivocal recommendation.
Dave F.,
Eugene, Oregon
Finish: Cherry Finish
Just a note to
let you know that we have finally finished installing our
closets and I am very happy to say that they look GREAT! The
material is top quality and the stain finish blends perfectly
with our log home decor. It is obvious that your closets were
professionally made and packaged. We are extremely glad that we
chose your company over previously considered ones for this
project.
Thank you,
Maria & Michael M.
Maria & Michael M,
Burlingham, NY
Finish: Pecan Finish
We recently
moved into an 1898 Queen Anne Victorian in San Francisco which
had no real closet space. During remodeling, we cannibalized a
small bedroom and made a master bedroom walk in closet. We
shopped locally and online for a closet system as custom a
design as possible AND wanted real wood, NOT plastic covered
particle board. Custom wood cabinet makers were prohibitively
expensive...LUNDIA was a great alternative.
We worked with
Lynn at LUNDIA for our design and ordering options. She could
not have been more patient with our numerous telephone calls and
emails. She was clearly as interested as we were in making sure
the design, appearance, function and price of the closet system
was appropriate to the space and our remodel as possible. It
helped greatly to know what your closet needs are for hanging
vs. shelving space.
The LUNDIA
design, function and pricing was comparable to the many closet
system company options except the LUNDIA closet system is all
wood. The finished product (ours was cherry stained) is clearly
well made, engineered, inspected and without defects-- the
packaging of the entire system was itself remarkable.
Assembly was
not difficult though we went slowly to measure out even shelf
spacing. The finished product looks great, is sturdy and
remarkably functional. Don't forget to ask for closed end
panels for the closet sides to the open shelving, though the
design team will undoubtedly suggest this as an option.
Very happy
overall with LUNDIA !
John O, San Francisco, California
Finish: Cherry
After 20 years
of having semi-adjustable “conventional” furniture store
bookcases that did not hold all my books, I stumbled across
Lundia in an Internet search. That was the best thing I have
found in years! The shelves are totally adjustable
(holes every inch to adjust shelves to fit your books). They
are solid wood, but very light weight. I am a 64 year old,
small built woman, who was able to put the shelving together
myself and move it by myself to the area I needed it in.
The previously
owned conventional shelves were extremely heavy and did not hold
all of my books. Lundia shelving holds every one of my
books w/room to spare! This shelving is amazing!
At the
beginning of the process, I worked with Lynn, who is just as
kind and sweet as can be. I just told her what I needed/wanted
and she helped me even put the order online. Thank you Lynn!
I am a true and
dedicated believer in Lundia shelving and will recommend this
company to everyone!
Dianne G,
New Hill, NC
Finish: Pecan
I appreciate
your customer service very much! I will definitely
recommend you all to friends and family. My friend had horrible
service with pottery barn of all places and that makes me not
want to even shop there!!! So thank you!!
Heather W, Cape Girardeau,
Missouri
Finish: Painted White
Thank you so
much. We're very happy with the closets!
Peter & Bev K., Sedona, Arizona
Finish: Cherry
Once I got the hang of it, it was super easy to
assemble. . It looks totally custom installed and built in-even
the shoe section fits perfectly!!! Thank you so much!
Jill M., Brooklyn, New York
Finish: Clear
This came in
half the price of The Container Store’s top of the line closet
and California Closet!. I prefer real wood; I’m so excited.
Karen W.,
Cincinnati, Ohio
Finish: Painted White
Just letting you know that the drawers arrived
yesterday … they look beautiful. Thanks again for all your
support! We’ll make sure to recommend your services and
products to others
Betsy & Benedikt H.,
New York, NY
Finish: Unfinished
Thank you all very much!
You guys are great!"
Nancy B., Washington D.C.
Finish: Clear
"I've been meaning to email you to let you know
we love the closet components. I finally got them all stained
and up and we are extremely happy with them! We will be back
for more! Thank you again for all your help!"
Sharon & Allan R.,
Jefferson City, TN
Finish: Unfinished
First off I want to thank you for
all your time and attention with me and the closet order. Fedex
delivered everything in a timely manner and nothing was beat up!
It took several days to unpack everything of course due to the
fabulous and meticulous packing that your company does. I was
amazed every time I opened a box! Truly, it was a sight to see.
Great work!!!
I had to work through the process of shelving, drawers and hang
bars. As far as what to install first. I'm sure every customer,
order size and configuration is a factor. It was a fun and
challenging job! I actually enjoyed it more than I thought I
would. I absolutely love the product! The wood is beautiful. And
beautiful solid maple drawer boxes! I'm just so impressed!!
Nancy V.,
Green Cove Springs, FL
Finish: Clear
Hi Jes, Just a note to say thank you for your help. The closet
is done. Everything looks and fits great. What a wonderful
product. Please pass this along.
Greg R.,
Yardley, PA
Finish: Painted White
Our closet system arrived yesterday
afternoon in perfect condition. It took my wife and I about 3
hours to completely assemble the unit. It looks nice and
well-constructed. There was a small learning curve on the
drawers and a small deviation to deal with the support member in
the middle of the uprights. By the time we went to bed we'd
unpacked a lot our clothes into the unit.
Thanks so much.
Nice product and great customer service.
Scott N.,
Sea Ranch, CA
Finish: Clear
We are amazed at the quality of our unit, and how
easy it was to assemble. Most of all, the customer service with
your company is beyond outstanding. This will not be our last
purchase and I will be sure to recommend you to others. Thank
you again.
Elizabeth M.,
Homestead, FL
Finish: Unfinished
All of the closet system was professionally packed and arrived,
as much as I can see after unpacking, unscathed. As I start to
put it together I am sure I will appreciate the quality of your
work. I will not hesitate to recommend your company to other
people. Thank you.
Pete C.,
Langhorne, PA
Finish: Unfinished
Thank you Lynn!
I have a challenging setup as you know Lynn based on space
available in a room with a hot water heater and some HVAC
ducting that needed to be covered up but accessible when
needed. Your collaboration was very beneficial as we worked
through the setup and completion of the sales order! In
addition, Jestina Roberson provided great delivery support!
When the packages arrived, I could see that everything was
well wrapped and padded to prevent any damage! The closet
assembly instructions are well thought out, detailed but easy to
follow instructions. Everything about my experience with Lundia
indicates a high standard for quality personnel and quality
products with emphasis on the teamwork required to make it all
work! I will provide pictures when I complete the walk-in
closet.
Stephen M.,
Clinton, WA
Finish: Unfinished
Customer Submitted Video
They say a
picture is worth a thousand words. See the video of our closet .
It turned out beautifully !
Diane T.,
Glen Allen, VA
Finish: Clear Finish
Here are pics
of our installed closet. We absolutely love it!
Iris S.,
Beaufort, SC
Finish: Unfinished
We would like
to thank you for your support through the purchasing and
post-sales process. We appreciate the great support provided by
you and the staff at Lundia. We are very happy with our
purchase!
To anyone considering a Lundia closet system,
We recently remodeled our master bedroom and bath, including a
complete re-configuration of our master closet. We explored
several different closet options on-line and through our
contractor. What attracted us to the Lundia closet system was
the fact that they use solid wood and their online design tools
to help design your closet. The ease of installation and the
ability to make adjustments post installation are also
attractive features. Lastly, we considered a completely
"custom" closet but we couldn't justify the significant cost
differential. Our Lundia closet looks "custom" without the
"custom" cost.
Bottom line, we
are extremely pleased with the purchase of our Lundia closet
system and we highly recommend the product and the company. This
product quality is outstanding and it shows nicely!
Thanks again!
Greg & Faviola
Greg & Faviola M., Folly
Beach, SC
Finish: Painted White
The level of
professionalism with your company is top notch. This type of
quality and service is hard to find today. Just wanted to send
you some pictures of the project completed. We finished it
several months ago and I realized I had not sent you any
pictures. We are very happy with the way everything turned out.
I wanted to express my sincere thanks to you for all of your
help. I also want to express a sincere thanks to the people who
packaged the project. Everything was perfect....not one damaged
piece! It was amazing the the care that was put into the packing
of the components. When we first received the 2 large pallets of
the products, my wife and I thought maybe we underestimated the
amount of work,but once we got started it was very easy. It was
like riding a bike,once you get it figured out the rest goes
quick. We got everything done in 2 days on the weekend. The
wonderful thing about the individual components is that we were
able to use our garage as the staging area,and then bring
components to our 2nd floor bedroom with ease, and assemble them
in the bedroom. I was really impressed that on one of the
finished tops I made a mistake when I reviewed and signed out
final work order, but someone in production must have caught it
and sent the right size!.....now that is attention to detail. We
had extra silver drawer pins,and your could see from the
pictures how we filled in the holes on the dressers and it gave
it a finished touch....maybe would work as a suggestion to
others .
We also had tempered glass custom cut for the tops in a bronze
color. We think it compliments the project. It also protects the
finished tops.
Jerry S.,
Manilius, NY
Finish: Painted White
Hey guys,
We just installed a Lundia closet system in our home. The whole
“Lundia” experience has been very positive beginning with the
design. Their support staff was very quick to answer my
questions, (lots and lots of questions). Their suggestions were
spot on and saved us a lot of time and money. Every Lundia
employee I spoke to had installed Lundia products in their own
homes which, in my opinion, speaks to the quality of the product
and provides support from folks that have actually assembled the
systems. I had read a few negative comments about the
instructions and hardware. It’s hard for some folks to do but,
taking the time to read ALL of the assembly instructions before
opening any boxes is a huge help. Also, as I was assembling our
closet, I contacted Lundia a few times with questions that were
answered immediately which was greatly appreciated. We ordered
the Clear Finish material.
A few notes about our experience:
Pros:
*Reading all the assembly instructions first was a huge help.
*Material was package very well. All the boxes were very clearly
labeled with full description of package contents. Package
labeling was a huge help during assembly.
*Support staff provided helpful, accurate information in a very
timely manner.
*Quality of the finish was better than we expected.
*Quality of the milled and drilled sections was excellent and
very repeatable. (this is very important when assembling shelves
using this type of shelf pin hardware).
*Because of the consistency of the high quality fabrication, the
assembly process was actually enjoyable and did not take much
time.
Cons:
I’m getting a feeling my wife feels an uncontrollable desire to
fill my vacant shoe spaces with NEW SHOES for HER!!
Peter F.,
Lancaster, PA
Finish: Clear
Here’s a couple shots of the finished product. Where the shoe
racks are is where the original closet was. The remainder is
repurposed attic space above the garage. I appreciate your help,
it turned out nice and most importantly, the boss is happy!
Martin B.,
Clinton, WI
Finish: Cherry
I
love my new closet! For only a small price over what I would
have paid closet companies to put in particle board....I have
real wood! Lundia closet systems are very easy to put together
and great quality! Lynn Bischoff helped me every step of the
way. She gave me suggestions, put together CAD drawings, ordered
everything, and kept me up to date on the manufacturing and
delivery. I was amazed also on how carefully packaged everything
was. There was not a single thing damaged or missing. Putting it
together was nice and easy with great full color step by step
instructions.
Alex L,
Boulder City, NV
Finish: Painted White
The
Lundia Simple Closet is cleverly designed and engineered so that
I, a 53-year-old skinny woman with a weak back, was able to put
it together without any assistance. Looks simple when you see it
all together, but this solid wood closet has the intricate
details that made it come together without frustration and
without duct tape. The cost is around the same or not much more
than the Ikea Pax system which is pressed wood. The only problem
I had with assembly was that they forgot to send 8 essential
screws (the only thing missing and considering how this thing is
made, that is impressive!), but even they were easy to find at
Lowes (meaning someone at Lundia considered the need to have
universal and easy to find screws). I mean, they even sent shims
for the drawer front placements (which, I used incorrectly as
you can see in the pic by the slight gap on one side of the
system). I am planning to order another closet for my son.
Heather M,
Gainesville, FL
Finish: Painted White
Closet received
nicely packaged and installed!
Michael M,
Williamstown, VT
Finish: Natural Clear
Looks
great!! My husband commented on how well engineered it was. It was
much simpler assembling that I thought it would be.
Thank you!!!
Christy
Christy P.,
Leeds, AL
Finish: Gray Wash
We
pushed out the closet wall into another room to make this big walk
in closet and I wanted to shout out the company we used for the
closet installation. We plan on finishing the rest with the same
look (when we get the money 😅)
The company is @lundia_usa and
we are so glad we came across them since they are so adorable and so
nice. You can customize color, and within each frame you can choose
your length and if you want shelves, hanging rods or drawers. Loved
having the option to make it what I needed. And it was SO easy to
install yall. It was harder to put together one baby crib then this
entire closet!
Highly recommend looking into them for your next
closet/storage needs!
Jessica B.,
Mocksville, NC
Finish: Clear
I just want to thank you for
your assistance in facilitating our order for our Lundia closet. We
absolutely love the finished product. I have attached a photo of the
closet. It is tough to photo the small space, so the photo does not
show the total picture. As I have mentioned before, you made the
entire ordering process very easy. I was impressed with how the
order was packed and shipped. It was easy to sort it out, and then
assemble the components. I was able to put the main frame sections
together in my garage, and then move them to our second floor. One
real nice surprise was when I realized I could use the sections to
temporarily use the clothes rods in the lower half of the sections
to move all of our hanging clothes out of the closet, so I could
demolish my old clothes rods and repair the walls. This saved having
to move the clothes elsewhere. With some " musical chairs" I was
able to then install the new sections with the add on frames, and
then move the clothes, in as I assembled the completed sections. All
of the components fit together well. The drawer install was a
little tricky, but did not take long to figure out how to fit the
drawers into the tracks. With some creative carpentry, I was able to
work in some details to adapt to the existing space, which resulted
in a custom looking install when done.When we designed the closet,
we knew generally what we needed. However when we started to
actually place all of our clothes in the closet our thoughts
changed. It was really easy to move the shelves and rods around to
fit our revised organization. We were also really impressed with
the quality of the materials, how the drawers were fabricated, and
how uniformly all of the components were made. It is a "Class
Product", particularly when compared to what else is in the market.
Thank you again for your assistance.
Jim H.,
Syracuse, NY
Finish: Painted White
Thank
you!
We’re excited to move everything in now.
We’ve had nothing but a great experience start to finish and will be
sure that everyone we know gets our unsolicited advice on which
closet system to use!
Stephen M.,
Hanover, MA
Finish: Cherry
I want to thank you
for taking the time to reach out to me regarding the missing shelf.
I really appreciate you following through and keeping your promise
to get it out immediately; you've restored my confidence that there
are people to keep their word and believe in customer service.
Both my husband and I are engineers and the quality and strength of
the Lundia system is impressive. We have been general contractors
for building houses from scratch as well as performed complete
renovations of existing structures. Our experience has taught us
that it is a rarity to come across products which perform as
publicized; yours certainly does!
We have included pictures of what we did to an unfinished unit we
purchased from you to fit the laundry space we designed and built.
Feel free to use the attached pictures if you so desire.
Thank you again!
Don & Yvonne
Don & Yvonne H.,
Rio Rancho, NM
Finish: Unfinished (Client finished
themselves)
"Thank you very much. My parents LOVE their closets!"
Anne A., Beverly Hills, California
Finish: Clear
Eddie, Thank you and your colleagues for a quality product and
even better customer service.
Aditya N.,
Rockville, MD
Finish: Unfinished (Client applied their
own finish)
The shelving is
FANTASTIC!! The fit was tight, but Spot On - no wasted space,
or opportunity for things to fall off to the side as I had
before.
This will be so much more efficient than the previous solution,
which actually was a great quality, older Lundia shelving unit
(it's down in hubby's office now), but it was smaller, and had
to fit around closet hardware. With the renovations, I was able
to rebuild the space - and I am So Glad that one of those older
shelves had a sticker with the name 'Lundia' on it, to allow me
to find you again after so many years!
And, the Whitewash finish is the perfect addition for the
coastal-esque new room decor. Very Exciting!
Looking forward to receiving the last unit, which will be
constructed over a file cabinet in a nook corner.
Thank You so much for this great product!
Leslie
Leslie P.,
Romeoville, IL
Finish: White Wash
Very happy!
Holly H.,
Kensington, NH
Finish: Painted White (Custom pulls by
client)
"Our closet
turned out amazing. The virtue of your system is the versatility.
There are endless combinations if you get creative. Due to this we
were able to make use of just about every square inch of our space".
(Photos are during installation)
John N.,
Rockville Centre, NY
Finish: White Wash
Thank you!
9'high closet
Guenter W.,
Summerville, SC
Finish: Clear
Note: These are 108"high
It was a great process! I did it
myself completely with zero issues.
Kori J.,
East Grandby, CT
Finish: Pecan
Aloha Jes, the coat
racks arrived yesterday and everything is installed. We could
not be happier with how the closet looks and all the storage we
now have. A big mahalo to you and everyone else at the Recom
Group (Lundia). Ray
Ray B.,
Kailua Kona, HI
Finish: White Wash
We are very pleased with the final product, many thanks to you and
all there at the Recom Group for quality products and services!
You’ll see in the pictures I’ve hung double barn type doors on the
entrance of the closet. These can be opened from the middle or one
either side as to access the shelf units from outside or inside the
closet. The shorter units are mounted on the rails inside the
closet and can be moved to access the extra room behind them or to
make more room inside at either end. I did not use the 84” upright
frames in this closet as the time constraints didn’t allow for me to
wait. I plan on using these in my next project, one of our
bathrooms. Thank you all again!
Michael T.,
Sheridan, WY
Finish: Clear
Note: This was on our Sliding Closet System
I’ve gotten so many
compliments on this closet! Everyone loves it and can’t believe I
put it together on my own. And that it’s real wood.
Teresa S.,
Floyds Knobs, IN
Finish: Clear
We received
everything, and it came together exactly as we wanted! The
shelves look great, and we are delighted with the
functionality. We will be ordering more systems in the future!
Alan F.,
San Jose, CA
Finish: Clear Finish
"The packing was very well done, please extend our happiness with
your shipping crew. They really know how to pack!! We put it all
together this weekend! It looks so awesome!
Kathy D., Fredericksburg, Texas
Finish: Clear Shelves and Black
Uprights Two Tone
I love, love,
love the closet. The sliding racks work great. We adjusted one
of the racks to better fit Marc’s shirts, and it was easy to do.
We’re very happy with the system.
Connie and Marc S., Murrieta,
California
"
Finish: Cordovan
SPECIAL: Sliding Closet System
"Thank
you so much. You guys have been absolutely wonderful to work
with on this project. It is so nice and EVERYONE that sees it
loves it and asks where we got the shelving from. It’s
turned out so nice that we may not put the doors back on the
closet!"
Brent & Joyie H., St Petersburg,
Florida
Finish: White Wash
We love it
SO much!!! I like that there are shelves for his toys too. I
especially love that everything arrived very organized. They are
very nice to work with, and above all they are a safer option
than traditional closets built out of MDF/Particle board.
Brooke C.,
Sandy, Utah
Finish: Painted White
I'm sharing
the picture of our wall A with you - we look forward to building
the rest of our Lundia Closet!
Almira Y.,
Rancho Cucamonga, CA
Finish: Clear Finish with Black Drawer
Fronts
"Thanks
so much for your super response! Dealing with Lynn and Jes has
always been a real pleasure. They have been attentive, responsive,
knowledgeable, etc.. If I had known this was going to be this
easy and fun to assemble Lundia shelving, Lou and I would have
assembled the Closet and Man Cave ourselves and saved ourselves a
bundle of money—and had all the fun to boot."
Jack and Lou K., Dallas, Texas
Finish: Cherry
"Thank You"
Peter S., New York, NY
Finish: Clear
"Very
Happy"
Fred S., Clermont, Florida
Finish: Unfinished (Client finished
it himself)
"Thanks for all the help!"
Bob B., San Francisco, California
Finish: Cordovan
"We Love Them! :)"
Kathleen & Orion J., New York, NY
Finish: Custom 2 tone by customer
"This year we decided to give our store a fresh new
look. After extensive research we decided on an all wood, natural
finish drawers, shelves and garment racks system from LundiaUSA.
Everything we needed arrived well packaged, undamaged, all
components properly identified and with clear instructions for
relatively easy assembly. We're happy to recommend LundiaUSA for
your home or business project. Feel free to contact us at Tuxedo
Fashions in San Jose, CA"
Bart W.,
San Jose, CA
Finish: Clear
The shelving
looks wonderful. I want to thank you and your staff so much for all
your help.